1. How long has eMTS been in business?
2. What is eMTS' Service Area?
3. Do you just service hospitals?
4. Can you assist our in-house staff or do we need to outsource our department’s entire transcription load?
5. Can our physicians electronically sign their reports using your system?
6. Does your E-Sig program incorporate HIPAA requirements?
7. Can you upload completed reports to our clinical repository?

How long has eMTS been in business?

eMTS was started in 2000. It's founders were principals in the original Medical Records Corporation (MRC) and have more than 60 years of collective, hands-on experience managing medical transcription businesses and operations. We started eMTS to deliver a higher level of service that will meet observed market needs.

What is eMTS' Service Area?

Using state-of-the-art networked and web-enabled information systems, eMTS services clients located anywhere in the continental United States. We have offices in Coral Springs, Florida; Bethesda, Maryland and Cleveland, Ohio.

Do you just service hospitals?

Our clients include major teaching medical centers, community hospitals, surgery centers and multi-specialty clinics.

Can you assist our in-house staff or do we need to outsource our department’s entire transcription load?

Many of our clients are “full service” where we provide transcription for all dictation in specific departments and/or facilities. These clients generally have their physicians dictate directly to our advanced digital dictation system located in our Cleveland, Ohio data center and they utilize our iTS electronic signature, online access, and distribution system. Other clients utilize our “committed assistance” services where we supplement their transcription on a regular basis. For example, we will assist a client by transcribing specific report types or we will transcribe a predetermined daily volume of transcription.

Can our physicians electronically sign their reports using your system?

Yes, physicians will have access to their reports online via Internet or Intranet from any computer utilizing a standard web browser. Capabilities include report viewing, editing, printing, and electronic signature.

Does your E-Sig program incorporate HIPAA requirements?

• Yes, our electronic signature program incorporates HIPAA requirements:
  • Role-based access controls
  • Document-level security
  • Password management capabilities
  • Automatic log-off
  • Audit trail creates detailed logs of every user’s action, with time/date stamping
  • Secure Socket-Layer (SSL) encryption

Can you upload completed reports to our clinical repository?

eMTS' Information Technology Group has vast experience building and managing HIS interfaces. We adhere to HL7 as a data format standard.

Data formats (upload &download)

• HL7 is standard and preferred
• Fixed-width or CSV ASCII formats can be accommodated

Data Communications

• Real-time exchange with acknowledgment
• Batch data exchanges

A few of the third party Systems that we have interfaced with:

• MediTech
• Cerner
• HBOC
• SMS
• SoftMed ChartScript
• Dictaphone Text

We find that nearly every interface project involves some custom work and the client's Information Systems (IS) professionals are both involved and affected by such interfaces. It is critical to the timely success of any system interface project that the client IS staff is dedicated to the project as key project team members. In cases where IS needs to accommodate the interface, IS third-party vendors may need to become involved to actuate changes. We rely on our clients to initiate and manage their vendor's involvement.